Missing Clock In/Out

Please note - this article only applies to customers with RotaMaster Attendance+. Speak to your Account Manager for more information.

In the event of staff attending a shift, but forgetting to clock in and/or out, administrators/managers can create manual clock in/outs on behalf of staff members. 

This can be done from either the View Rota or Missing Clock Ins screen. 

View Rota 

To create a manual clock in/out, click on the appropriate shift, click the 'TNA' button on the toolbar and select the relevant option. 

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This will open the following dialogue box; 

Enter a clock in/out time, and a reason. This reason will be stamped on the shift audit. 

Click Save. 

If the time entered varies from the shift start/end times, the following will show; 

Click Yes to retime and revalue the shift, or No to go back. 

Missing Clock Ins screen

This process can also be completed from the Missing Clocks Ins screen under Attendance+ > Exceptions > Missing Clock Ins. Enter the appropriate filters and click Refresh. 

Click on the shift to enter a manual clock time. The following will then show; 

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In this screen, if a shift has an in/out time, but not the other, the one that is set will show in colour, highlighting that an in/out time is still required. In the example below, a Start time has been recorded, but not yet an End time. 

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Once both Start/End are recorded (either through clocking or manual clocking) the shift will disappear from this view.