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Getting your organisation ready

Communicating change is at the core of successful systems, get ahead by tailoring our email templates before your organisation switches over.

Template 1: The new RotaMaster admin experience

Subject: The new RotaMaster, coming on [DATE]

Hello,

On [DATE], we are switching over to the new RotaMaster Admin experience.

The new experience brings a refreshed UI, look and feel, and a new URL for accessing RotaMaster as an administrator.

What you need to know

  • Your username and password will not change
  • From [DATE], you must access RotaMaster using the new link: [LINK]
  • Please update any bookmarks or saved links you use to access RotaMaster

Getting ready for the switchover

RotaMaster has provided guides, resources and a series of webinars to help us prepare. These cover the key changes, what to expect and the wider transformation journey for RotaMaster.

https://help.rotamaster.co.uk/knowledge/the-next-chapter

Please take some time to review the resources ahead of [DATE]

Thank you,


  • To confirm your switchover date, please contact the support team via help@rotamaster.co.uk
  • Our team will work with your organisational leaders to select the best date to make the switch, answer any questions and share resources, such as the new URL
  • Once you have confirmed your date with us, you will be able to add both the date and new URL into your email template

Template 2: What's changing

Subject: What's changing for RotaMaster on [DATE]

Hello,

On [DATE], we are switching over to the new RotaMaster Admin experience.

The new experience brings a refreshed UI, look and feel, and a new URL for accessing RotaMaster as an administrator.

What’s changing

There are a number of changes to the RotaMaster Admin experience, including the refreshed design and how you access the system.

To help you understand what is changing and what is staying the same, we have created a Now vs. New guide: LINK

What's staying the same

While we're excited about the new platform, faster technologies and refreshed design, many things are remaining the same for now.

Find out more, here: LINK

Getting ready for the switchover

We’ve also created a series of three webinars to take you through the next chapter of RotaMaster:

Part 1 – The next chapter for RotaMaster
An introduction to the transformation, why we’re making these changes and what’s coming.

Part 2 – Getting ready for the switchover
A closer look at the new experience, what you need to know and the switchover timeline.

Part 3 – What’s next
A further look at the new experience and the wider roadmap for RotaMaster.

You can access the webinar recordings and supporting resources here:

https://help.rotamaster.co.uk/knowledge/the-next-chapter#start-here-webinar-series

Please take some time to review the resources ahead of our switchover, on [DATE].

Thank you


  • To confirm your switchover date, please contact your customer success manager
  • Our team will work with your organisational leaders to select the best date to make the switch, answer any questions and share resources, such as the new URL
  • Once you have confirmed your date with us, you will be able to add both the date and new URL into your email template