1. Knowledge Base
  2. Multi-factor Authentication

Setting up MFA for Staff Hub Members

Setting up MFA using email

1. Log into Staff Hub with your username and password

2. Ensure the toggle is set to 'Email'

3. Check your email address is correct, or change it to the email you want to receive authentication codes, and press 'Submit'

4. Enter the 6 digit code that has been emailed to you and press 'Submit'

5. You are now logged in, and will be emailed a code every time you log into Staff Hub.

Setting up MFA using SMS

1. Log into Staff Hub with your username and password

2. Switch the toggle to SMS

3. Enter your phone number, including the international dialling code and press 'Submit'

đŸ’¡RotaMaster only accepts UK and Irish mobile numbers. As we record the international dialling code, you do not need to include the first 0 when entering your phone number

4. Enter the 6 digit code that you have received via text, and press 'Submit'

5. You are now logged in, and will receive a code via text message every time you log into Staff Hub.