Verifying and Disputing Shifts/Adjustments on the Staff Hub App

A guide on how to verify and dispute shifts/ adjustments using the Staff Hub app.

Verifying Shifts/Adjustments

1. Press the burger menu in the top right of the screen

2. Select 'Verifications', then select 'shifts' or 'adjustments', depending on which you are looking to verify. The example screen shots below show shift verifications:

3. Check the box against each shift/adjustment you want to verify

selecting shifts to verify

💡Want to view more information about a shift? Click on the shift to expand it and see additional information such as Shift Group, Zone, Room, Flag, Session Fee, Notes, Dependents and Description (if applicable to your shift).

4. Press 'Verify'

5. Press 'Yes, verify' on the confirmation modal

verify confirmation

Disputing Shifts/ Adjustments

1. Press the burger menu in the top right of the screen

2. Select 'Verifications', then select 'shifts' or 'adjustments', depending on which you are looking to verify. The example screen shots below shows shift verifications:

3. Check the box against each shift/adjustment you want to dispute

selecting shift to dispute

4. Press 'Dispute'

5. Enter a comment and a start and end time (this will apply to all selected shifts/adjustments)

disputing shift

6. Press 'Dispute'.