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What happens on switchover day?

On the day your organisation switches to the new RotaMaster, there are a few simple things you need to know.

Log in using your new RotaMaster URL

On your organisation's chosen switchover day, use the new RotaMaster URL that your organisation has shared with you.

⚠️ Do not use the current RotaMaster portal: https://online.rotamasterapp.co.uk/

Your organisation will provide you with the new URL you need to use.

Your account and access stay the same

You do not need to set up a new account or reset your password.

Your:

  • Account details
  • Permissions
  • System access
  • Existing RotaMaster setup

will remain unchanged.

No changes to the staff experience

Your staff members should continue to access:

  • Staff Hub
  • Staff Hub app

as normal.

Want to learn more?

If you want to understand more about the changes and improvements we've made, or need help finding your way around the new RotaMaster, take a look at the resources in our Knowledge Base, including:

  • Now vs. New overview
  • FAQs

https://help.rotamaster.co.uk/knowledge/the-next-chapter

Need support?

If you have any questions or need support, our team is available to help.

Monday to Friday, 9am–5pm

📧 help@rotamaster.co.uk
📞 01924 252360