Please note - this article only applies to customers with RotaMaster Attendance+. Speak to your Account Manager for more information.
Matched Exceptions are created in RotaMaster when a staff members logs in or logs out of a shift inside of the Relevance thresholds set against the Rota Group that they are working in. Administrators can then view these exceptions. The shift times/values will be automatically adjusted to represent the early/late login/out.
NB - Relevance periods outline how early or late somebody can log into or out of a shift before the system is unable to match that staff member to the relevant shift. For more information on configuring these rules, please click here.
To view Matched Exceptions, go to Attendance+ > Exceptions;
Select the appropriate Rota Group, Team and Exception Type (all exception types will show as default) and choose to show the Last X Days, as shown below.
The Matched Exceptions will be shown the top panel.
This screen outlines;
- Name - name of the staff member
- Exception Type - early/late login or early/late logout
- Date of login/logout
- Duty Station of shift
- Expected - expected login/logout time
- Time Logged - actual login/logout time
- Difference - between the two previous fields
Administrators can delete Matched Exceptions from here. However, if they are deleted they will no longer appear in Exception/Lateness reports (Reports 512, 513 and 515) but will show in the Deleted Exceptions Report 516.